Company Overview

GLOBAL is a full services accounts receivable management firm located in the Washington, DC metropolitan area. GLOBAL’s wide range revenue cycle solutions utilize cutting edge technology and a client specific customized approach to resolve balances in an active accounts receivable or bad debt, third party collection environment. GLOBAL has been partnering with healthcare providers since its formation in 1995.

Why Our Clients Choose Global:

  • Customized business solutions to suit each client’s specific needs
  • Superior customer service in a more intimate environment
  • Advanced technology that meets or exceeds even the largest agencies
  • Repeatable and sustainable results while minimizing patient complaints
  • Unparalleled client relations
  • Customer service driven culture
  • Healthcare specialists with continuous training
  • Partners in the business office and partners in the community

Leadership Team

GLOBAL was founded by two, top level healthcare executives that understand the intricacies of healthcare receivables management and bad debt collections. Dominic Colangelo has 24 years of hospital administration experience and served as Vice President of Operations for a large health care system before forming GLOBAL in 1995. Diane Colangelo spent over 10 years working as a nursing home administrator. She also served on the operating board for Chancellor Healthcare, Inc., which manages long term care networks. Their knowledge of healthcare receivables allowed them to create a unique business philosophy very different from other collection agencies that work outside the healthcare arena.

Governance and Expertise

Our management team consists of individuals whose backgrounds include many years of experience in hospital and collections management and litigation.

DOMINIC COLANGELO, Chief Executive Officer and Principal, served in a senior executive position with Adventist Health care for 24 years before forming GLOBAL. Mr. Colangelo graduated with a Bachelor’s Degree in Business Administration from Columbia Union College and attended graduate school at Mount St. Mary’s University. He served as Vice President of Operations for Washington Adventist Hospital until 1995 when he left to form GLOBAL. He also belongs to several health care related organizations including AAHAM and ACA.

DIANE COLANGELO, President, earned a Bachelor of Science Degree from Columbia Union College and a Master of Arts Degree from Andrews University, Michigan. She has a background in Nursing Home Administration. Before forming GLOBAL, Ms. Colangelo spent ten years with Adventist Health care as the nursing home administrator for Shady Grove Adventist Nursing Center in Rockville, Maryland. Ms. Colangelo also served on the Board of Directors of Chancellor Health Care, a senior living corporation, based in Santa Rosa, California. Diane is currently on the foundation board for Holy Cross Hospital where she chairs many events, including the annual gala.

MARTIN S.PROTAS, General Counsel, earned his J.D. degree from the University Of Maryland School Of Law in 1972 and has specialized in commercial, collection and general civil litigation. He joined GLOBAL in 2000 as General Counsel after serving as managing and administrative partner of his own private law practice for nearly 34 years. Mr. Protas has represented the financial interests of large and small businesses, medical practices, hospitals, banks, communication companies, utilities and both local and national corporations. He is admitted to the Bars of the State of Maryland and the District of Columbia and has taught courses for the Superior Court and Georgetown University Law Center Continuing Legal Education Program as well as for commercial legal education services in civil practice before the Courts, Collection and Commercial Litigation, trial practice, Compliance with the Fair Debt Collection Practices Act and related topics for both practitioners and business interests.

Jennifer Culver, Vice President, Business Development, earned her degree in Marketing Management from Virginia Tech University and a Masters in Business Administration from University of Maryland University College. Ms. Culver joined GLOBAL in 2002 and currently coordinates business development. She is responsible for the company’s sales and marketing strategies and client relations. She is a Certified Patient Account Manager (CPAM). Jennifer is an active member of the Maryland Chapter of The American Association of Healthcare Administrative Management (AAHAM). She is currently serving on the Board of Directors as the Certification Chair where she conducts training for the CPAM exam. She is also a member of the American Collector’s Association (ACA). She focuses on its Health Care Services Program.

Tad Matthews, Vice President, Information Technology, has been with GLOBAL since 2004. Mr. Matthews earned his degree in Computer Information Systems from Towson University and provides leadership and direction for GLOBAL'S computer system and telecommunications infrastructure. He is responsible for the direction of all technical services activities as they interface with business processes to facilitate management efforts. He is the contact for Columbia Ultimate Business Systems which provides support and maintenance to our network.