Each patient is treated with respect, dignity, and understanding. Global customer service representatives always exceed your community interaction standards.
Global’s call center is staffed with experienced and knowledgeable healthcare customer service representatives, all located in the United States. We offer inbound and outbound call center solutions in a real-time environment. Patients speak with compassionate, well-trained professionals who help them resolve their medical billing situations.
Connecting with patients in a way that best meets their needs is critical in today’s information economy. Our suite of options allows you to choose those services, personal and automated, that best meet your patients’ needs for information.
From speaking to a representative on the phone or engaging with patients using one of our digital self-service strategies, patients experience highest level of customer service.
Our client testimonials serve as a testament to our unwavering dedication to providing exceptional solutions and personalized service.
“I just spoke with one of GLOBAL’s representatives. He was so professional; took his time, very polite. You’ve got a good employee. He was polite and refined, committed and professional.”
“It was my pleasure to talk with a GLOBAL representative. They had a dynamic personality and it was truly a pleasure.”
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